Welcome

The Village of Chauncey manages and operates the water and sewer systems for Chauncey and beyond. Water connections are available for out-of-town residents. At this time, sewer connections are only available to Chauncey residents. Tap fees vary upon size so inquire within for more information.

For billing inquiries or questions related to your water or sewer service, call 740-797-2031. The water office is open Monday through Friday 9am-3:30pm except on holidays.

To pay your bill, call 866-587-0443, drop payment off at the slot in the door at 42 Converse St., or visit the following website to create an account and pay bills online:

https://utilitybillingsystem.us

You'll need to click "Consumer Registration" and use the account number listed on your latest bill in order to locate your account. Please consider opting into receiving an e-bill for future bills to help us save on paper and postage costs!

If you need assistance paying utilities contact HAPCAP at 740-767-4500 or visit https://hapcap.org/paymentassistance/ to find out if you are eligible

Fees

Late Fees

Hangtag Fees

All water and sewer bills are deemed delinquent if not paid within 10 days. A 10% late fee shall be assessed on each delinquent account on the 11th day after due date. (Per Ordinance 2013-7)

Hangtag Fees

On the 1st of each month, all delinquent accounts shall be notified of water service shut-off by use of door hangtags placed on the main door of the property. There shall be a $20.00 hangtag fee added to the delinquent account. (Per Ordinance 2013-7)

Report a Streetlight Issue

Issue with a Streetlight?

If you notice an issue with one of our streetlights you may contact the office at 740-797-2031. Please leave a message after business hours. Include contact information and the location of the streetlight.

Outages and issues may be reported directly to AEP at this link:

Report Streetlight Problem

SAFETY HAZARD CONDITIONS

A safety hazard is a condition that poses an immediate risk to the public, and can include:

Downed wires that may be sparking or near water
Trees that have fallen on power lines

Never go near or touch a power line.

Welcome

https://utilitybillingsystem.us

Water Service Forms

Water and Sewer Rates

Water

Water

Water

Sewer

Water

Water

Fees

Late Fees

Hangtag Fees

Hangtag Fees

Hangtag Fees

Hangtag Fees

Hangtag Fees

Rate Sheet

Report a Streetlight Issue

Issue with a Streetlight?

SAFETY HAZARD CONDITIONS