The Village of Chauncey manages and operates the water and sewer systems for Chauncey and beyond. Water connections are available for out-of-town residents. At this time, sewer connections are only available to Chauncey residents. Tap fees vary upon size so inquire within for more information.
For billing inquiries or questions related to your water or sewer service, call 740-797-2031.
To pay your bill, call 877-875-7992 or drop payment off at the slot in the door at 42 Converse St.
If you need assistance paying utilities contact HAPCAP at 740-767-4500 or visit https://hapcap.org/relief/ to find out if you are eligible
As of January 1, 2023 the base water rate for the Village of Chauncey is $31.30 for the first 2000 gallons. A charge of $5.35 for each 1000 gallons after base rate. (Per Ordinance 2020-11)
As of January 1, 2023 the sewer rate for the Village of Chauncey is $16.28 per 1000 gallons. (Per Ordinance 2023-1)
All water and sewer bills are deemed delinquent if not paid within 10 days. A 5% late fee shall be assessed on each delinquent account on the 11th day after due date. (Per Ordinance 2013-7)
On the 1st of each month, all delinquent accounts shall be notified of water service shut-off by use of door hangtags placed on the main door of the property. There shall be a $20.00 hangtag fee added to the delinquent account. (Per Ordinance 2013-7)
Following a rate study in August 2020 by RCAP (a non-profit who specializes in rural water and sewer operations), a recommendation was made to Council to do annual inflation rate increases which is a normal operation for water and sewer systems to implement. RCAP’s evaluation determined that our rate was not effectively covering the expenses to run and maintain the systems, therefore, putting the Village at great financial risk since it had been many years since the Village had raised rates. As inflation raises prices of materials and labor, the cost to maintain these systems also rise, therefore, the rates must be raised to adjust for this .
We appreciate your understanding and should you have any questions please feel free to reach out to our office at 740-797-2031.